Despite the boom of social media, email remains an integral part of the omnichannel customer service strategy.
Email’s a big hit among the 55-and-above age bracket, with 52% of them naming it as their preferred method of engaging with brands.
7 Tips for writing better customer service emails
Posted by
nlagunzad under Customer Service
From https://www.openaccessbpo.com 2836 days ago
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