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6 Tips for Improving CX from Top Customer Service Experts

6 Tips for Improving CX from Top Customer Service Experts - http://crestcomleadership.com

Posted by ferdiepre13 under Customer Service
From http://crestcomleadership.com 2620 days ago

Leading your team to deliver more loyalty-inspiring customer experiences is your only sustainable path to growth.

We live in a new world of Google Reviews, Yelp, Trip Advisors, Rotten Tomatoes and Real Patient Ratings. While online ratings and reviews threaten mediocre or poorly-run companies, those like Uber who know what customers love – and who consistently deliver it – greatly benefit.

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