BizSugar.com › Customer Service › 6 Great Ways to Lose Customers

You just might be making a mistake or two that’s costing you customers! Just a 5% increase in customer retention can increase profits up to 95%, so it makes sense to find your problem and implement a solution before your business takes a hit. - See more at: http://www.michaelhartzell.com/Blog/bid/104514/6-Great-Ways-to-Lose-Customers#sthash.Up4cqI8i.dpuf