Have you heard about Kathie Lee's (most recent) embarrassing moment? Some people are eternally train wrecks. Check it out here and see what we can learn from her mistakes.
5 Rules for Customer Service that Kathie Lee Gifford Cannot Follow
Posted by
Luftig Warren under Customer Service
From http://www.luftigwarren.com 4350 days ago
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Comments
4348 days ago
These are some great points...and a very timely topic. I think the Kathie Lee Gifford debacle is a great negative example. Thanks for sharing.