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5 Powerful Secrets to Retaining Customers

5 Powerful Secrets to Retaining Customers Avatar Posted by StepByStepMarketing under Customer Service
From http://www.fuelnet.com 824 days ago
Made Hot by: alishamaxn on November 9, 2009 9:22 pm
According to Guy Maser, senior VP of marketing for GlobalSpec, it takes more than a good product or service to ensure a successful customer retention program and foster healthy long-term customer relationships. You must also pay attention to your customers' needs and meet them. Remember, customers will jump ship given any slight, perceived or real. Maser offers these five tips to help minimize the chances of that happening.



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Written by HeatherStone
823 days ago

All great ideas that I think in the long run will improve customer relations. These are the easy ones. Of course, there will be even greater challenges to customer retention and how you deal with them will have a major impact on your future.
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