Think your business is leaving your customers satisfied? Does your customer service accurately represent your brand? Are your interactions consistent across platforms and stages? Increased customer satisfaction means increased revenue. Your answers to these questions could determine the amount of sales you make this year. By tracking some important metrics, you can turn happy customers into loyal ones.
5 Metrics to Track That Affect Customer Satisfaction
Posted by
megantotka under Customer Service
From https://smallbiztrends.com 2506 days ago
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