BizSugar.com › Customer Service › 11 Ways To Delight Your Customers AND Keep Your Mind Sound

Yeah, yeah.

The gurus tell you to love your customers.

But sometimes customers aren’t so lovable. They’re lazy. Impatient. And they bother you with questions that are answered on your website. Are they stupid?

When listening to complaints and silly questions it’s hard to keep your cool and your sanity. I know that! In our team it’s me who answers emails and calls.

But see the light at the end of the tunnel. You can turn it around and make it a positive experience for both your customer and company.

Ready?