Customer Service section contains articles about customer service, one of the most important parts of any small business. This section is full of great tips on how to improve your customer service, what to do when your customer service is not-so-good and much more.

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It’s an old saying but still valuable today. Business people are only as good as their word. If you make a promise – deliver it. Or renegotiate. Read More

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Have you have ever wondered how it is that some of your competitors seem to always be in harmony with their customers, while others fight to stay in their good graces? There is a good reason for this, and the sooner you learn it and put it into... Read More

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How To Upsell To Increase Sales

How To Upsell To Increase Sales Avatar Posted by crozon under Customer Service
From http://blog.ctswholesalesunglasses.com 7 days ago
Made Hot by: deanuk on May 13, 2013 3:13 pm
One of the most cost effective selling techniques is also the one sales technique where many retailers either avoid all together, or completely fail at performing properly. This sales technique is of course the upsell. Read More

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All Hat, No Cattle.

All Hat, No Cattle. Avatar Posted by Squawk Media under Customer Service
From http://ashleywelton.com 8 days ago
Made Hot by: justretweet on May 13, 2013 9:50 am
You know those people, the ones who wear head-to-toe Rip Curl but have never seen the inside of a wave? Or the guy who professes, Yea, I’ll have that zingbat to you by Tuesday. Promise! and come Wednesday you haven’t Read More

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Marketers know that creating community is what brings your customers back. Creating community is what keeps your customers interested and it gets your customers to share.

A happy customer that feels part of the community experience at your store, restaurant, office or event is more apt to share Read More

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What your customers and potential customers say publicly about your company’s products and services matters a great deal. Here's why (plus three tips to improve your customer service). Read More

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20 Tips On How To Become A Great Salesman

20 Tips On How To Become A Great Salesman Avatar Posted by bigmoneyweb under Customer Service
From http://www.businessgross.com 19 days ago
Made Hot by: Webdev1 on May 3, 2013 8:25 am
If you want to be a great salesperson, study the craft, and master the art of serving your customers quickly and eloquently. Those who have mastered the arts are reaping the positive results of the fruit they sowed.

Are you struggling with being the best in this industry? Or is it the case of pu Read More

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4 Tips to Keep Customers Coming Back

4 Tips to Keep Customers Coming Back Avatar Posted by HeatherStone under Customer Service
From http://www.52techniques.com 16 days ago
Made Hot by: thecorneroffice on May 2, 2013 1:17 pm
Repeat customers should be a huge focus for any business. If you don't keep customers coming back and work to retain your current customers happy, you will always be searching for new business, a costly and time consuming procedure that, in the long run, makes it tougher to grow. What's the solutio Read More

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How to Deal with Deadbeat Customers

How to Deal with Deadbeat Customers Avatar Posted by bigmoneyweb under Customer Service
From http://blog.score.org 20 days ago
Made Hot by: bizyolk on April 30, 2013 5:33 am
Sometimes, no matter what precautions you take or how well you manage your receivables, there are just some customers that won’t pay on time, even if at all. But, there’s still hope for you to get the money you deserve. Here are 5 ways to deal with late paying customers: Read More

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Providing customers with a good service is no longer simply about selling them the product they need at a price they can afford; it starts long before they ever press the buy button on your e-commerce site. Read More

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