Customer Service section contains articles about customer service, one of the most important parts of any small business. This section is full of great tips on how to improve your customer service, what to do when your customer service is not-so-good and much more.

It costs lot more to attract new customers than to retain existing ones. How to take care of existing customers to increase sales and profit. Read More
Let's face it. Bad customer service can really cost your business some money. In this article, Small Biz Trends included an infographic which shows just how important customer service is to a business. Read More

3 Reasons Why you Should Use Twitter for Customer Service

3 Reasons Why you Should Use Twitter for Customer Service Avatar Posted by AbhiZopim under Customer Service
From 8 days ago
Made Hot by: SJC on April 19, 2014 9:14 am
Your business must incorporate multiple channels for support. Here are 3 reasons why using Twitter will improve support and keep your customers happy. Read More
Unhappy customers can be a challenge, but they can also help your business grow in big ways - they can even become your brand's biggest advocates. Check out this article for tips on dealing with unhappy customers and turning them into assets. Read More

6 Tips for the Best Online Customer Support

6 Tips for the Best Online Customer Support Avatar Posted by AbhiZopim under Customer Service
From 14 days ago
Made Hot by: Webdev1 on April 15, 2014 3:59 am
Effective online customer support is crucial to keeping customers engaged. Follow our 6 tips to improve your support and impact the success of your business. Read More

Work for Your Referral

Work for Your Referral Avatar Posted by HouseHunt under Customer Service
From 13 days ago
Made Hot by: OpenSourceMedia on April 14, 2014 3:44 am
Word of mouth is becoming a lost phrase in our world of pushing keys and buttons, but getting referrals from satisfied clients remains a crucial factor. Read More
Do you want to go beyond your customer's expectations? It is definitely possible. Here are some ways on how you can satisfy them. In fact, you can go as much as 100% customer satisfaction. Read More

Infographic: The #Customer1stCompany

Infographic: The #Customer1stCompany Avatar Posted by hcordner under Customer Service
From 20 days ago
Made Hot by: ObjectOriented on April 10, 2014 3:09 am
When loyalty and excellence are the goals, there's nothing more satisfying for a small business owner than to see their customers happy and content with the products and services they offer. Share your #Customer1stCompany story today! Read More

The Secret of Loyalty Programs in Fortune Cookies

The Secret of Loyalty Programs in Fortune Cookies Avatar Posted by KatieSimpson89 under Customer Service
From 19 days ago
Made Hot by: Copysugar on April 5, 2014 4:13 pm
3 billion fortune cookies are produced each year. Why? They are a cornerstone of classic loyalty programs. Discover how great loyalty programs work and keep your customers coming back for more. Read More
If you want your customers to love your small business, then you have to make customer satisfaction your top priority! Read More

Back to Business Contest

Blessed Coaching Calendar

Submitted by Gwen Finklea from Blessed Coaching

David Leonhardt: SEO Small Business Writer

Meet David Leonhardt, our most recent BizSugar "Contributor of the Week" on Facebook. It's a little recognition we … More
Editor's Picks

Make sure your employees are protected from freaky accidents.
Learn what freaky accidents can do to your health care costs.
What can you do about those freaky accidents in the workplace?
Learn more about workplace accidents on our BizSugar blog.